Warranty

Hardware is warranted for a period of six (6) months from date of shipment from Orient Collection Imports or, with proof of purchase, from the purchase date whichever is later, against defects in workmanship and materials, provided the Hardware remains unmodified and is operated under normal and proper conditions and in accordance with Orient Collection Imports published specifications. The sole obligation of Orient Collection Imports for defective Hardware is limited to repair or replacement (at Orient Collection Imports sole discretion) on a "return to service depot" basis with Orient Collection Imports prior authorization. End-User Customer is responsible for shipment to Orient Collection Imports and assumes all costs and risks associated with this transportation. Orient Collection Imports shall be responsible for return shipment to End-User Customer, unless Orient Collection Imports, in Orient Collection Imports sole and absolute discretion, determines that the corresponding Hardware has no defect or is not under warranty, in which case End-User Customer shall be responsible also for return shipment. No charges will be made to End-User Customer for warranty repairs.

Warranty repair shall be performed in a good and workmanlike manner. The repair shall conform in all material respects to the applicable Orient Collection Imports published specification for a period of thirty (30) days following completion of the repair or until the end of the original warranty period, whichever is longer. End-User Customer’s sole and exclusive remedy in regard to warranty repair shall be to request Orient Collection Imports to re-perform the non-conforming warranty repair.