PRIVACY POLICY

(Last Updated: August, 2024)

 

1.     Introduction

 

Orient Collection Imports (Pty) Ltd ("OCI," "we," "us," or "our") is fully committed to safeguarding the privacy and security of all personal information in compliance with the Protection of Personal Information Act, 2013 (POPIA) in South Africa. This Privacy Policy underscores our dedication to transparency and accountability in accessing, storing and handling all personal data, when you interact with us, personally or through our website or other platforms.

 

2.     Collection and Use of Personal Information

 

When you engage with OCI, we ensure the responsible collection and utilization of personal information for specific purposes:

 

2.1.   Purchase and Fulfillment:

We collect, retain and store essential details such as your name, address and email address when you make a purchase from our store. This information is crucial for processing and fulfilling your order promptly and efficient.

 

2.2.   Browsing Information:

When you browse our website, we automatically receive your computer's internet protocol (IP) address And we use it to improve our services and understand your browsing preferences. This data assists us in enhancing our services, optimizing your browsing experience and gaining insights into your preferences.

 

2.3.   Marketing Communications:

With your explicit consent, we may send you emails regarding our products, promotions, and updates. You retain the right to  withdraw your consent at any time, providing you with control over all communication you receive from us.

 

3.     Consent

 

By providing OCI with your personal information, you acknowledge and consent to its collection, use, storage and disclosure for the specific purposes outlined in this Privacy Policy. Furthermore, under the provisions of POPIA, you reserve the   right to withdraw your consent at any time. This withdrawal of consent will be honored promptly and without undue delay upon receipt of a formal request from you. You can exercise this right by contacting OCI using the information provided in Section 9.

 

4.     Disclosure of Personal Information

 

OCI may disclose your personal information in the following circumstances, including:

 

4.1.   Legal Obligations:

If required by law or in response to any legal proceedings, we may be required to disclose your personal information.

 

4.2.   Service Providers:

We may share your information with third-party service providers to assist us in delivering our services efficiently.  These service providers are bound by and are subject to confidentiality agreements to ensure the protection of your personal information.

 

5.     Data Security

 

OCI implements reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to maintain the highest standards of security,  no method of transmission over the internet is entirely secure, and in the circumstances, we cannot guarantee absolute security.

 

6.    Cookies

 

We use cookies on our website for various purposes, including improving your browsing experience and analyzing website traffic. You can choose to opt-out of cookies through your browser settings, however, please note, this may impact your ability to access certain features of our website.

 

7.     Children's Privacy

 

OCI's services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe that OCI has inadvertently collected personal information from a child, please contact us immediately.

 

8.     Updates to Privacy Policy

 

OCI may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised effective date.

 

9.     Contact Us

 

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our Privacy Compliance Officer:

 

Email: service@oricolimports.co.za

Address:

Orient Collection Imports (Pty) Ltd

20 Galaxy Avenue, Linbro Business Park,

Frankenwald, Sandton, Gauteng

South Africa, 2065

 

Thank you for entrusting OCI with your personal information. We remain committed to upholding the highest standards of privacy protection in compliance with POPIA, as is applicable in the Republic of South Africa.